Service Quality, Customer Satisfaction and Behavioural...

Service Quality, Customer Satisfaction and Behavioural Intentions of Australian Aquatic Centre Customers, 1999–2001

Howat, Gary, Crilley, Gary, Mikilewicz, Susan, Edgecombe, Scott, March, Heather, Murray, Duncan, Bell, Barry
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Volume:
5
Language:
english
Journal:
Annals of Leisure Research
DOI:
10.1080/11745398.2002.10600898
Date:
January, 2002
File:
PDF, 160 KB
english, 2002
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