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[IEEE 2008 Third International Conference on Convergence and Hybrid Information Technology (ICCIT) - Busan, Korea (2008.11.11-2008.11.13)] 2008 Third International Conference on Convergence and Hybrid Information Technology - Applying EA Perspective to CRM: Developing a Competency Framework
Caldeira, Mário, Pedron, Cristiane, Dhillon, Gurpreet, Lee, JungwooYear:
2008
Language:
english
DOI:
10.1109/iccit.2008.377
File:
PDF, 447 KB
english, 2008