Improving service quality and organisation performance through human resource practices. A case study
Li, Jui-Min, Yang, Jen-Shou, Wu, Hsin-HsiVolume:
19
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783360802227787
Date:
September, 2008
File:
PDF, 473 KB
english, 2008