[IEEE 2011 IEEE International Conference on Service Operations and Logistics and Informatics (SOLI) - Beijing, China (2011.07.10-2011.07.12)] Proceedings of 2011 IEEE International Conference on Service Operations, Logistics and Informatics - Evaluating public service delivery in emerging markets
Sharma, Arun, Gangadharan, G.R., Kummamuru, Krishna, Somasekhara, Jyothi, Hartman, AlanYear:
2011
Language:
english
DOI:
10.1109/soli.2011.5986558
File:
PDF, 1.07 MB
english, 2011