Explaining the mediating role of service quality between quality management enablers and students' satisfaction in higher education institutes: the perception of managers
Sadeh, Ehsan, Garkaz, MansourLanguage:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2014.931065
Date:
July, 2014
File:
PDF, 289 KB
english, 2014