Does hope moderate the impact of job burnout on frontline bank employees’ in‐role and extra‐role performances?
Yavas, Ugur, Babakus, Emin, Karatepe, Osman M.Volume:
31
Language:
english
Journal:
International Journal of Bank Marketing
DOI:
10.1108/02652321311292056
Date:
January, 2013
File:
PDF, 307 KB
english, 2013