Development of SERVQUAL and DINESERV for Measuring Meal Experiences in Eating Establishments
Hansen, Kai VictorVolume:
14
Language:
english
Journal:
Scandinavian Journal of Hospitality and Tourism
DOI:
10.1080/15022250.2014.886094
Date:
April, 2014
File:
PDF, 258 KB
english, 2014