Middle managers' perception of subordinates' customer...

Service Industries Journal 2011 / 05 Vol. 31; Iss. 7

Middle managers' perception of subordinates' customer orientation in the banking sector

Zampetakis, Leonidas A.
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Volume:
31
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642060903079436
Date:
May, 2011
File:
PDF, 148 KB
english, 2011
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