Switching Costs as a Moderator of Service Satisfaction...

Journal of International Consumer Marketing 2001 / 01 Vol. 14; Iss. 1

Switching Costs as a Moderator of Service Satisfaction Processes in Thailand

Patterson, Paul G., “A”, Rujirutana Mandhachitara, Smith, Tasman
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Volume:
14
Language:
english
Journal:
Journal of International Consumer Marketing
DOI:
10.1300/J046v14n01_03
Date:
January, 2001
File:
PDF, 110 KB
english, 2001
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