![](/img/cover-not-exists.png)
[ACM Press the 35th annual ACM SIGUCCS conference - Orlando, Florida, USA (2007.10.07-2007.10.10)] Proceedings of the 35th annual ACM SIGUCCS conference on User services - SIGUCCS '07 - American ITIL
McLaughlin, Kelly, Damiano, FredYear:
2007
Language:
english
DOI:
10.1145/1294046.1294106
File:
PDF, 238 KB
english, 2007