Bank service quality: evidence from five Balkan countries

Managing Service Quality 2006 / 07 Vol. 16; Iss. 4

Bank service quality: evidence from five Balkan countries

Sigala, Marianna, Glaveli, Niki, Petridou, Eugenia, Liassides, Chris, Spathis, Charalambos
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Volume:
16
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520610675711
Date:
July, 2006
File:
PDF, 236 KB
english, 2006
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