The paths from service quality dimensions to customer...

The paths from service quality dimensions to customer loyalty

Kitapci, Olgun, Taylan Dortyol, Ibrahim, Yaman, Zührem, Gulmez, Mustafa
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Volume:
36
Language:
english
Journal:
Management Research Review
DOI:
10.1108/01409171311306391
Date:
March, 2013
File:
PDF, 808 KB
english, 2013
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