Developing a scale to measure students’ perception of...

The TQM Journal 2013 / 04 Vol. 25; Iss. 3

Developing a scale to measure students’ perception of service quality in the Indian context

Jain, Rajani, Sahney, Sangeeta, Sinha, Gautam
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Volume:
25
Language:
english
Journal:
The TQM Journal
DOI:
10.1108/17542731311307456
Date:
April, 2013
File:
PDF, 319 KB
english, 2013
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