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The effects of respect and rapport on relationship quality perception of customers of small healthcare firms
Oly Ndubisi, Nelson, Haryati Shaikh Ali, Siti, Oly Ndubisi, NelsonVolume:
23
Language:
english
Journal:
Asia Pacific Journal of Marketing and Logistics
DOI:
10.1108/13555851111120452
Date:
March, 2011
File:
PDF, 248 KB
english, 2011