Latent classes of service quality, logistics costs and...

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International Journal of Logistics 2014 / 11

Latent classes of service quality, logistics costs and loyalty

Juntunen, Jouni, Juntunen, Mari, Juga, Jari
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Language:
english
Journal:
International Journal of Logistics Research and Applications
DOI:
10.1080/13675567.2014.980793
Date:
November, 2014
File:
PDF, 349 KB
english, 2014
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