Customer knowledge transfer and key account management in...

Customer knowledge transfer and key account management in professional service organizations

Nätti, Satu, Halinen, Aino, Hanttu, Niina
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Volume:
17
Language:
english
Journal:
International Journal of Service Industry Management
DOI:
10.1108/09564230610680631
Date:
August, 2006
File:
PDF, 266 KB
english, 2006
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