COSMOS Service Centre: Service Recovery Using Distribution...

Asian Case Research Journal 2013 / 12 Vol. 17; Iss. 2

COSMOS Service Centre: Service Recovery Using Distribution Channels

Singh, Ramendra, Jyothi, Amer, Sinha, Ashish, Agarwal, Babita, Patro, Arun
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Volume:
17
Language:
english
Journal:
Asian Case Research Journal
DOI:
10.1142/S0218927513500120
Date:
December, 2013
File:
PDF, 961 KB
english, 2013
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