Can service quality predict customer satisfaction and...

Can service quality predict customer satisfaction and behavioral intentions in the sport tourism industry? An application of the SERVQUAL model in an outdoors setting

Kouthouris, Charilaos, Alexandris, Konstantinos
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
10
Language:
english
Journal:
Journal of Sport & Tourism
DOI:
10.1080/14775080500223165
Date:
January, 2005
File:
PDF, 715 KB
english, 2005
Conversion to is in progress
Conversion to is failed