The patient satisfaction chasm: the gap between hospital management and frontline clinicians
Rozenblum, R., Lisby, M., Hockey, P. M., Levtzion-Korach, O., Salzberg, C. A., Efrati, N., Lipsitz, S., Bates, D. W.Volume:
22
Language:
english
Journal:
BMJ Quality & Safety
DOI:
10.1136/bmjqs-2012-001045
Date:
March, 2013
File:
PDF, 277 KB
english, 2013