Complaints management and bank risk profile

Journal of Business Research 2015 / 07 Vol. 68; Iss. 7

Complaints management and bank risk profile

Gambetta, Nicolás, Zorio-Grima, Ana, García-Benau, María Antonia
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Volume:
68
Language:
english
Journal:
Journal of Business Research
DOI:
10.1016/j.jbusres.2015.02.002
Date:
July, 2015
File:
PDF, 247 KB
english, 2015
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