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Service Quality: A Case Study of Logistics Sector in Iskandar Malaysia Using SERVQUAL Model
Roslan, Nor Atiqah Aima, Wahab, Eta, Abdullah, Nor HazanaVolume:
172
Language:
english
Journal:
Procedia - Social and Behavioral Sciences
DOI:
10.1016/j.sbspro.2015.01.380
Date:
January, 2015
File:
PDF, 311 KB
english, 2015