Do the roles of switching barriers on customer loyalty vary...

International Journal of Hospitality Management 2015 / 04 Vol. 46

Do the roles of switching barriers on customer loyalty vary for different types of hotels?

Qiu, Hanqin, Ye, Ben Haobin, Bai, Billy, Wang, Wei Heng
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Volume:
46
Language:
english
Journal:
International Journal of Hospitality Management
DOI:
10.1016/j.ijhm.2015.01.015
Date:
April, 2015
File:
PDF, 748 KB
english, 2015
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