A typology of customer‐service provider relationships: the...

A typology of customer‐service provider relationships: the role of relational factors in classifying customers

Coulter, Robin A., Ligas, Mark
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Volume:
18
Language:
english
Journal:
Journal of Services Marketing
DOI:
10.1108/08876040410557267
Date:
October, 2004
File:
PDF, 283 KB
english, 2004
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