Achieving customer loyalty through service excellence in internet industry
Thaichon, Paramaporn, Lobo, Antonio, Mitsis, AnnVolume:
6
Language:
english
Journal:
International Journal of Quality and Service Sciences
DOI:
10.1108/ijqss-03-2014-0024
Date:
November, 2014
File:
PDF, 317 KB
english, 2014