STICKS AND STONES MAY BREAK BONES AND WORDS CAN HURT ME: WORDS AND PHRASES THAT TRIGGER EMOTIONS IN NEGOTIATIONS AND THEIR EFFECTS
Schroth, Holly A., Bain‐Chekal, Jon, Caldwell, David F.Volume:
16
Language:
english
Journal:
International Journal of Conflict Management
DOI:
10.1108/eb022925
Date:
February, 2005
File:
PDF, 942 KB
english, 2005