Does service quality matter in measuring the performance of...

Utilities Policy 2008 Vol. 16; Iss. 1

Does service quality matter in measuring the performance of water utilities?

Andrés J. Picazo-Tadeo, Francisco J. Sáez-Fernández, Francisco González-Gómez
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Volume:
16
Year:
2008
Language:
english
Pages:
9
DOI:
10.1016/j.jup.2007.10.001
File:
PDF, 239 KB
english, 2008
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