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[Service Science: Research and Innovations in the Service Economy] Service Science, Management and Engineering Education for the 21st Century || Bringing Service Design to Service Sciences, Management and Engineering
Hefley, Bill, Murphy, WendyVolume:
10.1007/97
Year:
2008
Language:
english
DOI:
10.1007/978-0-387-76578-5_50
File:
PDF, 86 KB
english, 2008