Automated service quality as a predictor of customers'...

Asia Pacific Journal of Marketing and Logistics 2011 / 06 Vol. 23; Iss. 3

Automated service quality as a predictor of customers' commitment

Al‐Hawari, Mohammad Ahmad
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Volume:
23
Language:
english
Journal:
Asia Pacific Journal of Marketing and Logistics
DOI:
10.1108/13555851111143259
Date:
June, 2011
File:
PDF, 286 KB
english, 2011
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