![](/img/cover-not-exists.png)
A fuzzy approach to service quality diagnosis
Saeida Ardakani, Saeid, Nejatian, Majid, Farhangnejad, Mohammad Ali, Nejati, MehranVolume:
33
Language:
english
Journal:
Marketing Intelligence & Planning
DOI:
10.1108/MIP-02-2013-0035
Date:
February, 2015
File:
PDF, 254 KB
english, 2015