![](/img/cover-not-exists.png)
TQM:
Gapen, D. Kaye, Hampton, Queen, Schmitt, SharonVolume:
18
Language:
english
Journal:
Journal of Library Administration
DOI:
10.1300/J111v18n01_02
Date:
July, 1993
File:
PDF, 86 KB
english, 1993