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The Performance Implications of Media Richness in a Business-to-Business Service Environment: Direct versus Indirect Effects
Shawnee K. Vickery, Cornelia Droge, Theodore P. Stank, Thomas J. Goldsby and Robert E. MarklandVolume:
50
Language:
english
Journal:
Management Science
DOI:
10.2307/30046133
Date:
August, 2004
File:
PDF, 2.63 MB
english, 2004