The psychological contract of call-centre workers:...

Economic and Industrial Democracy 2011 / 02 Vol. 32; Iss. 1

The psychological contract of call-centre workers: Employment conditions, satisfaction and civic virtue behaviours

Chambel, M. J., Alcover, C.-M.
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Volume:
32
Language:
english
Journal:
Economic and Industrial Democracy
DOI:
10.1177/0143831X10376421
Date:
February, 2011
File:
PDF, 417 KB
english, 2011
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