Foreign or domestic: who provides better customer service?

Foreign or domestic: who provides better customer service?

Poddar, Amit, Ozcan, Timucin, Madupalli, Ramana Kumar
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Volume:
29
Language:
english
Journal:
Journal of Services Marketing
DOI:
10.1108/JSM-03-2014-0081
Date:
April, 2015
File:
PDF, 511 KB
english, 2015
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