Service quality, service convenience, price and fairness,...

International Journal of Bank Marketing 2015 / 06 Vol. 33; Iss. 4

Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction

Kaura, Vinita, Durga Prasad, Ch. S., Sharma, Sourabh
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Volume:
33
Language:
english
Journal:
International Journal of Bank Marketing
DOI:
10.1108/IJBM-04-2014-0048
Date:
June, 2015
File:
PDF, 429 KB
english, 2015
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