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Applied Soft Computing 2015 / 3

Intelligent customer complaint handling utilising principal component and data envelopment analysis (PDA)

Faed, Alireza, Chang, Elizabeth, Saberi, Morteza, Hussain, Omar Khadeer, Azadeh, Ali
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Language:
english
Journal:
Applied Soft Computing
DOI:
10.1016/j.asoc.2015.02.018
Date:
March, 2015
File:
PDF, 2.09 MB
english, 2015
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