The Joint Sales Impact of Frequency Reward and Customer...

The Joint Sales Impact of Frequency Reward and Customer Tier Components of Loyalty Programs

Kopalle, Praveen K., Sun, Yacheng, Neslin, Scott A., Sun, Baohong, Swaminathan, Vanitha
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Volume:
31
Language:
english
Journal:
Marketing Science
DOI:
10.1287/mksc.1110.0687
Date:
March, 2012
File:
PDF, 336 KB
english, 2012
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