Hierarchical Bayes Modeling of the Customer Satisfaction...

Service Science 2011 / 06 Vol. 3; Iss. 2

Hierarchical Bayes Modeling of the Customer Satisfaction Index

Terui, Nobuhiko, Hasegawa, Shohei, Chun, Taemyung, Ogawa, Kosuke
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Volume:
3
Language:
english
Journal:
Service Science
DOI:
10.1287/serv.3.2.127
Date:
June, 2011
File:
PDF, 1.91 MB
english, 2011
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