Relationships among customer orientation, service...

International Journal of Service Industry Management 2005 / 12 Vol. 16; Iss. 5

Relationships among customer orientation, service orientation and job satisfaction in financial services

Gil Saura, Irene, Berenguer Contrí, Gloria, Cervera Taulet, Amparo, Moliner Velázquez, Beatriz
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Volume:
16
Language:
english
Journal:
International Journal of Service Industry Management
DOI:
10.1108/09564230510625787
Date:
December, 2005
File:
PDF, 351 KB
english, 2005
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