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The Effect of Auditory Progress Bars on Consumer's Estimation of Telephone wait Time
Kortum, P., Peres, S. C., Knott, B. A., Bushey, R.Volume:
49
Language:
english
Journal:
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
DOI:
10.1177/154193120504900406
Date:
September, 2005
File:
PDF, 126 KB
english, 2005