Development and validation of the hospitality emotional...

Tourism Management 2006 Vol. 27; Iss. 6

Development and validation of the hospitality emotional labor scale

Kay Hei-Lin Chu, Suzanne K. Murrmann
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Volume:
27
Year:
2006
Language:
english
Pages:
11
DOI:
10.1016/j.tourman.2005.12.011
File:
PDF, 193 KB
english, 2006
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