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The effects of inventory control and denied boarding on customer satisfaction: The case of capacity-based airline revenue management
Jörg Lindenmeier, Dieter K. TscheulinVolume:
29
Year:
2008
Language:
english
Pages:
12
DOI:
10.1016/j.tourman.2007.04.004
File:
PDF, 314 KB
english, 2008