Measuring university service quality by means of SERVQUAL...

Asian Journal on Quality 2012 / 11 Vol. 13; Iss. 3

Measuring university service quality by means of SERVQUAL method

Abili, Khodayar, Narenji Thani, Fatemeh, Afarinandehbin, Maryam
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Volume:
13
Language:
english
Journal:
Asian Journal on Quality
DOI:
10.1108/15982681211287766
Date:
November, 2012
File:
PDF, 157 KB
english, 2012
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