Issues of delivering quality customer service in a higher...

International Journal of Quality and Service Sciences 2011 / 07 Vol. 3; Iss. 2

Issues of delivering quality customer service in a higher education environment

Julia Vauterin, Johanna, Linnanen, Lassi, Marttila, Esa
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Volume:
3
Language:
english
Journal:
International Journal of Quality and Service Sciences
DOI:
10.1108/17566691111146087
Date:
July, 2011
File:
PDF, 227 KB
english, 2011
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