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Action-Based Quality Management || Quality Management and Performance in the Hotel Industry: A Literature Review
Peris-Ortiz, Marta, Álvarez-García, JoséVolume:
10.1007/97
Year:
2014
Language:
english
DOI:
10.1007/978-3-319-06453-6_1
File:
PDF, 111 KB
english, 2014