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[Developments in Marketing Science: Proceedings of the Academy of Marketing Science] Creating and Delivering Value in Marketing || A Conceptual Framework for Measuring E-Service Quality

Spotts, Harlan E.
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Volume:
10.1007/97
Year:
2015
Language:
english
DOI:
10.1007/978-3-319-11848-2_52
File:
PDF, 1.66 MB
english, 2015
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