Quality Certification in the Hospitality Industry:...

The Cornell Hotel and Restaurant Administration Quarterly 1999 / 04 Vol. 40; Iss. 2

Quality Certification in the Hospitality Industry: Analyzing the Benefits of ISO 9000

Nield, K., Kozak, M.
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Volume:
40
Journal:
Cornell Hotel and Restaurant Administration Quarterly
DOI:
10.1177/001088049904000215
Date:
April, 1999
File:
PDF, 1.48 MB
1999
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