Saving face? When emotion displays during public apologies mitigate damage to organizational performance
ten Brinke, Leanne, Adams, Gabrielle S.Volume:
130
Language:
english
Journal:
Organizational Behavior and Human Decision Processes
DOI:
10.1016/j.obhdp.2015.05.003
Date:
September, 2015
File:
PDF, 474 KB
english, 2015