Customer retention in retail financial services: an...

International Journal of Bank Marketing 2004 / 03 Vol. 22; Iss. 2

Customer retention in retail financial services: an employee perspective

Dawes Farquhar, Jillian
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Volume:
22
Language:
english
Journal:
International Journal of Bank Marketing
DOI:
10.1108/02652320410521700
Date:
March, 2004
File:
PDF, 210 KB
english, 2004
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