Targets of commitment in service provider‐consumer...

Qualitative Market Research / An International Journal 2009 / 01 Vol. 12; Iss. 1

Targets of commitment in service provider‐consumer relationships: a prototyping study

Jones, Tim D., Taylor, Shirley F., Bansal, Harvir S.
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Volume:
12
Language:
english
Journal:
Qualitative Market Research: An International Journal
DOI:
10.1108/13522750910927205
Date:
January, 2009
File:
PDF, 181 KB
english, 2009
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