[IEEE 2014 IT Professional Conference (IT Pro) - Gaithersburg, MD, USA (2014.5.22-2014.5.22)] 2014 IT Professional Conference - Presentation 11. Promoting IT service employees' customer-oriented behaviors: An empirical study of an ERP support center in a healthcare enterprise
Deng, Xuefei Nancy, Wang, TaweiYear:
2014
Language:
english
DOI:
10.1109/itpro.2014.7029300
File:
PDF, 102 KB
english, 2014